Char set error in mail form

**InMast** · 10-08-2009 04:41 PM

Hi,

Could anybody help me, please? I use Open-Realty with UTF-8 char set (in Russian languish). Everything works fine. But when I (fortunately I, not a client!:-) ) click the link

Sent to a friend

or

Contact the agent

In the form that is generated there appear something like

Ð�Ð¾ Ð¿Ð¾Ð²Ð¾&# 208;´Ñ� Ð¿Ñ�ÐµÐ´Ð»&#208 ;¾Ð¶ÐµÐ½Ð¸&#209 ;� #6

I understand that #6 means the listing No 6. Everything else is just a mistake in coding of chars.

Is there any way even if not to change the outgoing char set but just the content of the preprinted text for something more international that could be used in Latin char set. Something like Offer No 6 or something like that?

**ebmarques** · 10-08-2009 05:15 PM

This may be related to a fixed bug but I am not sure.
Are you using UMP or Open-Realty? Please, post a link so we can see it.
The link you mention opens a popup, generated by "popup.html" template file - this file has also the correct charset?
Your language file is encoded as UTF-8?
Your database has collation also set to UTF-8?

Eduardo

**InMast** · 10-08-2009 05:36 PM

Thanks for your reply.

I use Open-Realty the last version classic (2.5.7 -?). Nothing was changed exept templates. But basically I use cms-integration templates. I’have found this problem from the very beginning when it was a standalone application. But just to be sure that the thing is within Open-Realty and not anywhere else, here are two direct links

http://www.inmast-realty.ru/or/index...ew&listingID=3

– this is the page with classic detailed listing.

An that is the link to send a email to the agent (but there is the same problem with the link to send friend)

http://www.inmast-realty.ru/or/index...s&listing_id=3

Yes, there was a bug in the link, but I’ve found the information on this forum and settled it. But the is another question:
How to change char set in the form or change the fraise?

Thank you in advance,

Alexei

**ebmarques** · 10-08-2009 06:52 PM

To keep trying detect the error, first you need to fix your "popup.html" file.
I saw its code at:
http://www.inmast-realty.ru/or/templ...ion/popup.html

Please edit the file so it becomes:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="ru" lang="ru">
<head>
<title>{site_title}</title>
<meta http-equiv="content-type" content="text/html;charset={charset}" />
{load_js}
{license_tag}
</head>
<body>
{content}
{load_js_last}
</body>
</html>

Please, tell us if the problem persists with this fix.

Eduardo

**ebmarques** · 10-08-2009 07:08 PM

Please do the fix at my previous post - but that will not fix the problem.
I have reproduced the error and I do confirm there is a fix needed.
I will be looking at it in the next days and will let you know about the solution.

Thanks,
Eduardo

**ebmarques** · 10-08-2009 08:14 PM

Originally Posted by InMast

...I use Open-Realty with UTF-8 char set (in Russian languish). Everything works fine. But when I (fortunately I, not a client!:-) ) click the link...

I have just submmited the fix at SVN (rev.2497) - please send an email to:
edubmarques AT gmail DOT com
So I can send to you the fixed file.

Eduardo

**InMast** · 10-08-2009 08:16 PM

Yes, there was a bug in the link, but I’ve found the information on this forum and settled it. But the is another question:
How to change char set in the form or change the fraise?
Thank you in advance,
Alexei

Yes, I’ve done it. By the way I do not know how I could loose the most part of the code in the file 
It is not my work to edit the code this way. I am not a professional coder but I understand something in html and php, so I could not do this… May be it was lost during file transfer somehow…
The restore of the popup.php did not solve the problem.
As for my experience this kind of char set appears when something is recoded several times, for example when a text is transferred to UTF-8 twice.
Thank you for your help. I will wait for the idea how to fix it.

**InMast** · 10-14-2009 04:34 PM

Eduardo,

I am sorry for reminding you. But it seems to me that it is a good idea to ask you for an advice. May be you have forgotten. You have helped me with the first of two letter forms, the Contact Agent. It works fine and you have said that that was a fixed already bug of OR. But there are two forms of that type. The second is the Send to à friend letter. And the char set is wrong there. Could we fix it somehow (I just think that there is some ready way out) or this is a problem till the next Open-Realty issue and I should delete this link at all until that time?

Imaging I have even implemented the map show with geocoding data getting on a fly while my listing detail page is loading. We could not spoil such a brilliant work with broken links on the page.

The brunch of the forum “Show Off” is waiting for me, the last steps needed to be done.

Alexei

**ebmarques** · 10-14-2009 05:49 PM

Originally Posted by InMast

I am sorry for reminding you...

Thanks for the reminder - I have sent you an email.

Eduardo

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