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Thread: Free Contact Form Addon Not Working

  1. #1
    Join Date
    Apr 2011
    Posts
    34

    Unhappy Free Contact Form Addon Not Working

    Hi

    I downloaded and installed the free contact form addon, it is showing up in the Add on manager and I have added {addon_contactform_display} to listing_detail_default.html, but it is not displaying.

    Heres the site http://www.ukholidayrental.co.uk/lis...e_listing.html

    I had it working great before I upgraded to version 3, so I have no idea why it won't work now.

    Thanks in advance for any help

  2. #2
    Join Date
    Jul 2005
    Location
    Sao Paulo, BRAZIL
    Posts
    3,763

    Default Re: Free Contact Form Addon Not Working

    Quote Originally Posted by Danni2011 View Post
    I had it working great before I upgraded to version 3, so I have no idea why it won't work now.
    Look at the source code of your "listing_detail_default.html". You inserted the add-on tag enclosed within {show_printer_friendly} and {/show_printer_friendly} tags.

    Eduardo

    Open-Realty® DOCs
    We can easily forgive a child who is afraid of the dark; the real tragedy of life is when men are afraid of the light. (Author Unknown)

  3. #3
    Join Date
    Apr 2011
    Posts
    34

    Default Re: Free Contact Form Addon Not Working

    Hi Eduardo

    Thanks, I noticed my mistake I have moved it but it's still not showing.

    I have it like this

    {/listing_agent_field_info_block}
    {addon_contactform_display}


    As a test I uploaded the listing_detail_default.html" file from OR default template and the form works fine, but obviously the default one is no good as I need it to work with the one from my template as I lose the lightbox

    I've redownloaded the template again, so that I know I have the original unedited listing_detail_default.html and tried gain and it won't work. Tried the listing_detail_default.html from dafult template once again and again it works.

    Is it possible it isn't compatible with the template I'm using?

    Thank

    Danni

  4. #4
    Join Date
    Jul 2005
    Location
    Sao Paulo, BRAZIL
    Posts
    3,763

    Default Re: Free Contact Form Addon Not Working

    Quote Originally Posted by Danni2011 View Post
    I have moved it and it's still not showing.
    No, you did not move. It is still the same:
    http://www.ukholidayrental.co.uk/tem...l_default.html

    Eduardo

    Open-Realty® DOCs
    We can easily forgive a child who is afraid of the dark; the real tragedy of life is when men are afraid of the light. (Author Unknown)

  5. #5
    Join Date
    Mar 2004
    Location
    Windsor, Ontario, Canada
    Posts
    380

    Default Re: Free Contact Form Addon Not Working

    For the past few days I have been biting my lips not to get involved in post from this person but after multiple emails to my support system I have to post to this. I just got another email saying that the template is not compatible with the addon. I just applied it to my test site here http://universityrooms.com/index.php...mplate=realty6 (Will remove this link later)

    The addon does work in the template.

    Thank you

  6. #6
    Join Date
    Jul 2005
    Location
    Sao Paulo, BRAZIL
    Posts
    3,763

    Default Re: Free Contact Form Addon Not Working

    Hi ican,

    Yeah, we know the add-on works at your template.
    But now that I saw the source code of your "listing_detail_default.html", I see the tags {show_printer_friendly} and {/show_printer_friendly} (I never used those tags) are not working as the O-R DOCs states: "Shows the content contained inside this block when the printer friendly page is being displayed. You must close this block with /show_printer_friendly"

    Ryan should be warned - maybe O-R DOCs need to be fixed? I don't know.

    Eduardo

    Open-Realty® DOCs
    We can easily forgive a child who is afraid of the dark; the real tragedy of life is when men are afraid of the light. (Author Unknown)

  7. #7
    Join Date
    Jul 2005
    Location
    Sao Paulo, BRAZIL
    Posts
    3,763

    Default Re: Free Contact Form Addon Not Working

    Quote Originally Posted by Danni2011 View Post
    Is it possible it isn't compatible with the template I'm using?
    As you can see with the link posted by "ican", the add-on works just fine with the template. So do not consider what I said about {show_printer_friendly} and {/show_printer_friendly} tags.

    I found an error on your "main.html" template file.
    You have (2 lines):
    //Apply tooltip to links with class="addspeech", plus look inside
    'speechdata.txt' for the tooltip markups
    It shall be only 1 line:
    //Apply tooltip to links with class="addspeech", plus look inside 'speechdata.txt' for the tooltip markups
    Eduardo
    Last edited by ebmarques; 04-27-2011 at 01:53 AM. Reason: So do not consider...

    Open-Realty® DOCs
    We can easily forgive a child who is afraid of the dark; the real tragedy of life is when men are afraid of the light. (Author Unknown)

  8. #8
    Join Date
    Apr 2011
    Posts
    34

    Default Re: Free Contact Form Addon Not Working

    Thanks Eduardo

    I had word wrap on in notepad, made the correction and it's all working now

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