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Thread: Blank screen on page 3

  1. #1
    Join Date
    Jul 2011
    Posts
    2

    Default Blank screen on page 3

    Hello all
    This is my first Open realty install , and It's taking place on a centos plesk box

    Thanks for taking the time to look at this

    When I get to step 3 I see the OR header , but nothing more

    PHP error log states

    Code:
    
    [root@phoenix ~]# cat /var/www/vhosts/artpratt.com/subdomains/listings/httpdocs/install/php_errors.log
    [27-Jul-2011 22:15:13] PHP Warning:  [obfuscated](): open(/var/lib/php/session/sess_oemg47gr6iv7qgtf6s5e0l86d5, O_RDWR) failed: Permission denied (13) in /var/www/vhosts/artpratt.com/subdomains/listings/httpdocs/install/index.php on line 27
    [27-Jul-2011 22:15:16] PHP Warning:  [obfuscated](): open(/var/lib/php/session/sess_oemg47gr6iv7qgtf6s5e0l86d5, O_RDWR) failed: Permission denied (13) in /var/www/vhosts/artpratt.com/subdomains/listings/httpdocs/install/index.php on line 27
    [27-Jul-2011 22:15:21] PHP Warning:  [obfuscated](): open(/var/lib/php/session/sess_oemg47gr6iv7qgtf6s5e0l86d5, O_RDWR) failed: Permission denied (13) in /var/www/vhosts/artpratt.com/subdomains/listings/httpdocs/install/index.php on line 27
    [27-Jul-2011 22:15:21] PHP Notice:  Undefined index: or_install_lang in /var/www/vhosts/artpratt.com/subdomains/listings/httpdocs/install/index.php on line 831
    [27-Jul-2011 22:15:21] PHP Warning:  installer::load_lang(/var/www/vhosts/artpratt.com/subdomains/listings/httpdocs/install/language//lang.inc.php): failed to open stream: No such file or directory in /var/www/vhosts/artpratt.com/subdomains/listings/httpdocs/install/index.php on line 639
    [27-Jul-2011 22:15:21] PHP Fatal error:  installer::load_lang(): Failed opening required '/var/www/vhosts/artpratt.com/subdomains/listings/httpdocs/install/language//lang.inc.php' (include_path='.:') in /var/www/vhosts/artpratt.com/subdomains/listings/httpdocs/install/index.php on line 639
    [root@phoenix ~]# ls -l /var/lib/php/session/
    total 372
    -rw-------  1 apache apache  13481 Jul 26 22:09 sess_0f3elvc9rsu10pan3gpvmqrc63
    -rw-------  1 apache apache  13396 Jul 27 07:35 sess_2qlpbmeo8o3812hnnf5kgk2654
    -rw-------  1 apache apache  13481 Jul 26 21:16 sess_3pp1vo384oki8tpho0rq1pkd40
    -rw-------  1 apache apache  13396 Jul 27 12:26 sess_5luigejvtidfie22h1i0rkr8l7
    -rw-------  1 apache apache  13396 Jul 27 10:19 sess_7a660a3m8kg9i43tvvi62n8090
    -rw-------  1 apache apache  13396 Jul 27 10:46 sess_bagd04ej6h5s8chhu1m50c7196
    -rw-------  1 apache apache  13396 Jul 27 16:28 sess_g4jujtmt1m90jebu1er24rtvr6
    -rw-------  1 apache apache   2667 Jul 26 21:16 sess_g966i3fqcjknknejimtujv9cu3
    -rw-------  1 apache apache      0 Jul 26 21:16 sess_ifr13ka3fenh3oeq50rrhl5uk1
    -rw-------  1 apache apache  13396 Jul 26 20:45 sess_k9fivvdh5hljq761q6p2sd3c50
    -rw-------  1 apache apache 108363 Jul 26 22:23 sess_lqf6k5v06p02b0rr26b6nvva80
    -rw-------  1 apache apache  93797 Jul 26 21:32 sess_m488i90bg12sh6hk1v4tasle50
    -rw-------  1 apache apache  13396 Jul 27 08:56 sess_tird5pdg47msrpa03qtiaul2d6
    -rw-------  1 apache apache  13396 Jul 27 08:10 sess_uhjg7k6tovir869gdpl70j15l0
    [root@phoenix ~]# ls -l /var/www/vhosts/artpratt.com/subdomains/listings/httpdocs/install/
    total 52
    -rw-r--r--   1 artpratt psacln 34913 Jul 27 22:12 index.php
    drwxr-xr-x  22 artpratt psacln  4096 Jun 13 11:51 language
    -rw-r--r--   1 artpratt psacln  3651 Jun 13 11:50 logo.png
    -rw-r--r--   1 artpratt psacln  1463 Jul 27 22:15 php_errors.log
    drwxr-xr-x   2 artpratt psacln  4096 Jun 13 11:51 versions

  2. #2
    Join Date
    Jul 2011
    Posts
    2

    Default Re: Blank screen on page 3

    For those of you that is have the problem of the install hanging up on step 3. here is a little helpful hint.

    First of all, When you start a new account on a server you need to make sure that your cgi-bin is activated. Most servers don't activate it, this usually takes approximately 6-24 hrs. depending how often your server is updated.

    In the /install/index.php you will have to add this php code:

    session_save_path("/home/users/web/<bucket>/<your_homedir>/cgi-bin/tmp");
    session_start();

    Make sure you only have session_start(); one time or you will have problems.

    For any pages that use sessions, please be sure to include the following code at the top of any PHP script that uses sessions:

    session_save_path("/home/users/web/<bucket>/<your_homedir>/cgi-bin/tmp");
    session_start();

    You should also make sure that the directory /cgi-bin/tmp actually exists. You can create any directory and use that instead of /cgi-bin/tmp as long as the absolute path is correct.
    Found this in the archives , but if I try to add the session save reference , the install file complains about being corrupt

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