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Thread: LIVE HELP Support per Agent.

  1. #1
    Join Date
    Apr 2005
    Posts
    81

    Default LIVE HELP Support per Agent.

    Goal: To add live help to that if a user wishes to speak with the realtor directly live in real-time via live help they can. Of course the agent must be running the client on his/her computer.

    This would give us open-realty based sites an edge over the competition.

    Optionally: show the status of the realtor next to the property title such as 'ONLINE', 'OFFLINE', or 'Not Registered to use', etc.. I'm sure you guys get the IDEA.

    There are plenty of live help systems out there, let's pick a free one.

  2. #2
    Join Date
    May 2004
    Posts
    840

    Default

    Basically something like yahoo messenger that when a user is online it shows it.

    Another alternative is to use a live help software that allows you to transfer chats to the agents.

    So an operator always picks up the chat and then transfers the chat to the desire agent and the bonus is that if the desired agent is not avail then the operator can take a message.

    This chat system already exists. Is a live help with transfer capabilities.
    RealEstate

  3. #3
    Join Date
    Apr 2005
    Posts
    81

    Default

    Quote Originally Posted by RealEstate
    This chat system already exists. Is a live help with transfer capabilities.
    Yes, I understand that they exist, but my point is that they aren't integrated with open-realty. It would be nice to integrate open realty with one don't you think?

  4. #4
    the_sandking's Avatar
    the_sandking is offline hadron remnant - Moderation Fachmann
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    Apr 2003
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    Default

    Quote Originally Posted by israelp
    Yes, I understand that they exist, but my point is that they aren't integrated with open-realty. It would be nice to integrate open realty with one don't you think?
    Go for it!
    "Much of what looks like rudeness in hacker circles is not intended to give offense. Rather, it's the product of the direct, cut-through-the-BS communications style that is natural to people who are more concerned about solving problems than making others feel warm and fuzzy."

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  5. #5
    Join Date
    Mar 2004
    Location
    MI
    Posts
    118

    Default

    I've been using this free product. http://www.craftysyntax.com/installation.php

    There are a few others here who use it. Very easy to use and setup.

    Good luck!

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